Friday, March 19, 2010

Making it Better

As you all well know, Lime Tree Underwriters uses a very advanced online platform.

In the brief time we have been in business, we are proud to say that we have done exceptionally well in the number of new agents we have appointed and the amount of new business we have quoted and bound.

What is fundamentally different at Lime Tree is that we are open about what we do. We know we are not perfect. We believe that discussing our weaknesses with our partners, rather than trying to hide them, is simply better business.

It seems we have one of those "good problems". Our online platform has generated so much business that the backroom has not been able to keep up. And, while our online platform is one of the best, the binding & issuing steps simply were not perfect.

A number of changes have been made to our platform that have gone live this morning:

  • Single click preparation of property policies and an invoice for a mortgage company. They should make closings and mortgage billed much easier.

  • The eSignature option has become far more simple.

  • The process for getting a paper signature and binding things without the online eSignature has been improved. (It's a night and day difference!)

For those of you who have shown a commitment to doing business with Lime Tree Underwriters, we will soon be rolling out an account current monthly bill program to make your lives easier.

 


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