When I talk to other managing general agents, often, the subject of our website comes up. It's a funny thing, their comment is always the same.
"Oh, we have a website too."
So I usually drill into the question.
Does your website let your agents quote risks? " Yes"
Does it let them pay for and buying coverage? "Well, no."
Does it send them a copy of the proposal they have done online automatically? "No"
Does it notify you when a new agent rates their first quote? "No"
Does it tell you when an agent quote something of significant premium? "No"
Does it resend the quote out 72 hours before the renewal date? "No"
Does it automatically pull the Google maps and Google Street view photo of the property? "No"
Does it keep track of your various carriers underwriting response times? "No"
Does it allow your retail agents to have it your program linked in their website? "No"
Not to beat a dead horse. But many years ago I was an exchange student to Ghana West Africa. And I recall one and gentlemen saying to me: "America's not so strong, we have an air force too!"
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